Chatbot Services

Add a website inquiry and information assistant that answers common questions, guides visitors to the right service, and captures enquiries automatically. Built with clear, controlled responses based on your provided content.

Pricing & Plans

Setup Fee

D8,000

One-time setup and deployment of your website inquiry assistant, including configuration, testing, and handover.

Monthly Plans

D1,500-D3,000

Optional monthly support for updates, improvements, and troubleshooting within scope.

Support Basic

D1,500/month
After D8,000 setup
  • Minor content updates
  • FAQ additions or edits
  • Basic performance checks
  • Troubleshooting within scope
  • Chat logs access
  • Email-based support
Get Started

What's Included in Every Plan

Core Setup

  • Website integration
  • FAQ / knowledge configuration
  • Basic conversation flow
  • Contact capture (if required)

Managed Updates

  • Minor edits and FAQ updates
  • Flow improvements (Advanced)
  • Troubleshooting within scope
  • Support via email/WhatsApp

Reporting (basic)

  • Chat logs access
  • Basic usage review
  • Simple improvement notes
  • Monthly oversight (Advanced)

Chatbot Capabilities

What It Can Do

  • Answer common FAQs
  • Guide visitors to the right service
  • Capture enquiries and contact details
  • Share key information instantly
  • Reduce repetitive questions
  • Route messages to WhatsApp or email

Business Benefits

  • Faster responses to enquiries
  • Better visitor guidance
  • More consistent information sharing
  • Reduced repetitive support workload
  • Improved lead capture
  • Clear, controlled automation

Who Should Use Chatbots

Perfect For

  • ✓ Businesses with frequent enquiries
  • ✓ Institutions with repeated questions
  • ✓ Service providers
  • ✓ Schools and training centers
  • ✓ Construction and project firms
  • ✓ Organizations that need clear information

What To Expect

  • ✓ Faster replies to common questions
  • ✓ Better enquiry capture
  • ✓ Less time on repetitive answers
  • ✓ Controlled responses based on your content
  • ✓ Ongoing improvements if subscribed
  • ✓ Clear boundaries within scope

Can the chatbot handle complex conversations?

Advanced Support includes structured responses for broader conversation flows. For complex cases, handoff to human support can be configured.

What languages does it support?

We configure responses based on your content. If you provide content in multiple languages, we can include them, depending on scope.

Can it integrate with my existing systems?

Basic integration is limited to website embedding and enquiry capture. API-level integrations can be quoted separately.

Can it book appointments?

Basic appointment routing can be configured using your existing contact method. Advanced scheduling integrations are quoted separately.

How does it learn my business?

It responds using the FAQs and content you provide. Ongoing improvements are available through monthly support.

What if visitors prefer human support?

We can configure quick handoff to WhatsApp, email, or your contact form.

Ready to Add a Website Inquiry Assistant?

Get a structured inquiry and information assistant configured for your website and services.