Website Maintenance & Support
Keep your website secure, updated, and running smoothly. Monthly maintenance includes updates, security checks, monitoring, and technical fixes so your site stays stable and professional.
Basic Support
- Monthly updates
- Security checks
- Backup checks
- Uptime monitoring
- Minor bug fixes
- Email support
Standard Support
- Bi-weekly updates
- Security monitoring
- Backup checks
- Performance checks
- Technical fixes
- Priority email support
Priority Support
- Weekly updates
- Advanced monitoring
- Backup verification
- Performance tuning
- Priority technical fixes
- Faster support response
What's Included in Every Plan
Updates and Security
- ✓ Core and plugin updates
- ✓ Security checks
- ✓ Malware scan (basic)
- ✓ Configuration review
Backups and Monitoring
- ✓ Backup checks
- ✓ Uptime monitoring
- ✓ Performance checks
- ✓ Alerts and reports (basic)
Support and Fixes
- ✓ Bug fixes
- ✓ Technical troubleshooting
- ✓ Minor content edits (text only, limited)
- ✓ Priority support options
Who Each Plan Is For
Basic (D1,000/month)
- Small websites that need essential updates and security checks.
- Essential updates.
- Security checks.
- Basic maintenance scope.
Standard (D2,000/month)
- Active business websites that need regular maintenance and faster support.
- Regular maintenance.
- Faster support.
- Active websites.
Priority (D3,500/month)
- High-traffic or mission-critical websites that need closer monitoring and priority fixes.
- Closer monitoring.
- Priority fixes.
- High-demand support.
What if I don't need maintenance every month?
You can pause anytime. We recommend ongoing maintenance for security and stability.
Can I upgrade my plan mid-month?
Yes. You can upgrade at any time and we will adjust support going forward.
Does this include content writing?
No. Content writing and major content changes are separate services. Minor text edits may be included depending on plan.
What happens if my site goes down?
We investigate and work to restore service. If the issue is hosting-related, we coordinate with the hosting provider or recommend infrastructure upgrades.
Can I do my own updates between maintenance?
Yes. If you prefer, we can advise best practices. For safety, we recommend letting us handle major updates.
Keep Your Website Running Smoothly
Choose a maintenance plan for peace of mind, security, and reliable support.